{"product_id":"valiani-care-annual-technical-support","title":"Valiani Care+ Annual Technical Support","description":"\u003ch2\u003eExpert support. Beyond the first cut.\u003c\/h2\u003e\u003cp\u003eOne annual technical-support plan for your Valiani computerized mat cutter. Connect with Crescent’s Valiani factory-trained technicians for practical help with operating questions, troubleshooting, and software support.\u003c\/p\u003e\u003ch3\u003eOne year of support — $950 USD\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003ePhone and email technical support\u003c\/li\u003e\n\u003cli\u003eRemote assistance through TeamViewer, including software diagnostics and machine-settings review when needed\u003c\/li\u003e\n\u003cli\u003eGuidance with troubleshooting and calibration\u003c\/li\u003e\n\u003cli\u003eV-Studio software support and basic operational training\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSupport hours\u003c\/h3\u003e\u003cp\u003ePhone support is available Monday–Friday, 9 a.m.–5 p.m. CST, excluding major holidays. Remote assistance requires an internet connection.\u003c\/p\u003e\u003ch3\u003eImportant information\u003c\/h3\u003e\u003cp\u003eValiani Care+ is a technical-support service plan, separate from the manufacturer’s limited warranty. On-site visits are quoted separately, subject to eligibility and technician availability. Parts are billed separately.\u003c\/p\u003e\u003cp\u003eContact our Valiani team with your machine model and serial number to confirm eligibility and service arrangements before purchasing.\u003c\/p\u003e","brand":"Valiani","offers":[{"title":"Default Title","offer_id":54318822097212,"sku":null,"price":950.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0703\/2887\/7372\/files\/valianiCareLogo_small_17fe2290-236d-4194-a4d3-ae6d936d4894.png?v=1788051965","url":"https:\/\/www.crescentbrands.com\/products\/valiani-care-annual-technical-support","provider":"Crescent Brands","version":"1.0","type":"link"}